Work At BitGo

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Overview

I led design as an IC across BitGo’s biggest initiatives.

I partnered with product managers and engineering teams across the product lifecycle, turning early ideas into shipped experiences and helping shape the products that took BitGo to its public market debut ($BTGO).

Role
Product Designer II, Design Lead
Team
Different PMs and Engineering Team
Scope
6 Initiatives

Enterprise Onboarding

Rebuilt enterprise onboarding as a self-serve, role-based flow across 7 cross-functional teams: conversion rose 50% and support tickets dropped 95%.

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Guided, role-based onboarding flow
Guided, role-based onboarding flow

BitGo Verify

Led the 0→1 design of BitGo Verify, enabling $12B+ in transaction volume with 20K+ approvals and 90%+ adoption in 6 months.

Biometric approval flow in BitGo Verify
Biometric approval flow in BitGo Verify

BitGo Retail

Led mobile design for BitGo Retail, a consumer trading and staking app that reached 500K users in international markets.

Unified trade and stake flow in BitGo Retail
Unified trade and stake flow in BitGo Retail

BitGo Finance

Led research, design and rapid prototyping for BitGo Finance, institutional borrowing and lending. The business closed 14 deals in three months, and I built 3 internal tools that cut loan sanctioning time.

Self-serve financing flow in BitGo Finance
Self-serve financing flow in BitGo Finance

Policy Engine

Designed AI-assisted policy creation, simplifying approvals and security controls.

Self-serve rule configuration in Policy Engine
Self-serve rule configuration in Policy Engine

Design System

Helped build the foundation for Kintsugi, BitGo’s multi-layered design system, supporting the product-wide refresh ahead of its IPO ($BTGO).

Design System