Interviewed 13 power users from a16z, JPMC, SoFi, to understand their workflow, and learn about pain points
KEY FINDING 1
One-by-one approvals pushed users toward exploring workarounds.
KEY FINDING 2
Users need the flexibility to approve requests from anywhere.
KEY FINDING 3
Approval delays caused missed business opportunities.
AI-driven design process to test ideas with clients and validate with cross-functional teams
High stakes, security-first approach, and just the right information to make an informed decision.
Some of the initiatives are being developed at BitGo. Please reach out for more information.